13 11 14 24/7 Crisis Support

000 Emergency Call

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Lifeline Canberra

Lifeline Canberra exists to support people in crisis and save the lives of those experiencing thoughts of suicide.

Our highly skilled volunteers provide 24/7 support via our local crisis support service on 13 11 14. Telephone crisis support workers listen with care and acceptance, whatever the circumstance.

We lose a Canberran every week to suicide. Each day our staff and volunteers fight to save the next life.

Lifeline Canberra is a leading charity in the ACT, setting the benchmark for suicide prevention and community-wide awareness for mental health advocacy.

Our annual fundraising event program has become part of the fabric on the region with our Bookfairs attracting over 50,000 people each year.

2019/2020 Financial Year Statistics


life-changing calls answered by our crisis supporters.


new crisis supporters inducted.


callers having suicidal thoughts and struggling to keep safe


(approx.) hours of crisis support

Our Vision

To be the first organisation people turn to when they seek crisis support.

Our Purpose

To support Australians in times of crisis and equip individuals to be resilient and suicide safe – Changing lives for the better.

Our Values

• Integrity
• Leadership
• Connection
• Innovation